Guest reviews of Nugget Casino Resort Sparks

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Phil

Verified
6.8 /10

3 months ago

The casino has a lively atmosphere with plenty of gaming options and exciting bingo events. Check-in was a hassle with long waits, which was frustrating. But the staff was friendly and helpful throughout my stay.

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Elijah

Verified
6.8 /10

4 months ago

The casino has a fun atmosphere, and the bingo events are exciting. The cleanliness of the rooms was disappointing, with hairs and stains found upon check-in.

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Ivor

Verified
9.2 /10

6 months ago

I loved how this hotel was just a short walk from great spots like Sparks Marina Park which is only about 2.4 km away, plus there are tons of dining options like Tailgate Deli and Starbucks, both just a couple of steps away, making it perfect for weekend strolls and discovering local flavors; the room was spacious and clean with nice views, but the parking could be more convenient on chilly days.

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Alex

Verified
9.4 /10

8 months ago

I was impressed by the clean and spacious room at Nugget Casino Resort. The AC was running upon arrival, providing immediate comfort. Daily cleaning staff ensured everything remained tidy, enhancing my experience. be aware of long walks from parking to the front desk.

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Tom

Verified
8.6 /10

8 months ago

Spacious rooms and comfortable beds are a plus, and I loved the fresh air from the windows. The pool was beautiful, and the staff were friendly, especially security. my troubles began when housekeeping entered my room unannounced, making me feel violated. I also faced confusion over billing and unsatisfactory parking options. The room cleanliness was questionable, with dirt and remnants from previous guests. It’s clear they have some service gaps to address, which made my stay less enjoyable. A shame, as the location has potential.

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Tommy

Verified
8.0 /10

8 months ago

I love the stunning view from my room. The check-in kiosk saves time, and the variety of games in the casino keeps things fun.

The room felt old and could use some updates.

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Alistair

Verified
8.6 /10

9 months ago

great location, friendly staff, beautiful view

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David

Verified
9.8 /10

9 months ago

The room appeared clean, but the bed was uncomfortable, which impacted my sleep quality. I appreciated the added security provided by the elevators requiring an activated room key. I noticed that the casino side elevators did not have this feature. The atmosphere felt overwhelmed by children, which detracted from the expected adult ambiance and limited access to the swimming pool. The absence of a microwave in the room was surprising, especially since my previous stay included one. Service inconsistencies, especially with staff attitudes, also stood out during my visit.

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Kelly

Verified
9.4 /10

10 months ago

The kids loved the circus theme and the fun activities. Free parking made it easy for us to explore without extra fees.

It wasn't the most economical option, but it was still reasonable.

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Janet

Verified
5.6 /10

10 months ago

Great indoor pool for kids. Long walk from parking to rooms.

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Natalie

Verified
9.2 /10

10 months ago

I got stuck in a noisy, outdated room next to a party that lasted all night. The bathroom was dirty, and despite asking for a clean-up, they only swapped towels. You'd think for the price I'd get some decent sleep!

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Julian

Verified
9.2 /10

11 months ago

Great pool and friendly staff. Lacked parking and cleanliness in the room.

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Gordon

Verified
8.8 /10

11 months ago

Comfortable room, comfortable stay with a friendly staff that ensured a smooth check-in experience and a spacious room that made relaxation easy.

Nothing, all excellent.

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John

Verified
9.4 /10

1 year ago

I had a blast exploring the amazing indoor pool and relaxing in the jacuzzi! The live entertainment was a vibrant bonus that kept the energy high. Plus, the staff was super friendly and made our stay extra special!

Would recommend! ❤️😊

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Julian

Verified
8.4 /10

1 year ago

Comfortable rooms with a nice view. Friendly staff. Solid amenities, but inconsistencies persist. Upon arrival, the check-in line was long. Initially given the wrong room configuration, leading to unnecessary hassle. Cleanliness was lacking—found hair in the bathtub, a dirty fridge, and dust everywhere. Requested housekeeping multiple times; response was slow. The pool area was impressive, well-kept, and kept the kids entertained. Arcade access offered a nostalgic touch with coin games. The front desk rep, Makayla, was a standout. management needs improvement, particularly during busy weekends. Ensuring rooms are clean and properly maintained should be a priority to meet guest expectations and enhance the experience.

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Drew

Verified
5.0 /10

1 year ago

The Nugget Casino Resort in Sparks, Nevada, offers a convenient location for the rib cook-off and access to non-stop casino gaming. The renovated hotel/casino boasts friendly staff and spacious, clean rooms with amazing views of the Sierra Nevada Mountains and Reno skyline. The Steakhouse Grill is a must-visit for delicious seafood and steaks, making for a fantastic overall stay.

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Neil

Verified
7.4 /10

1 year ago

I had a blast at the casino, enjoyed the pool, and indulged in the variety of dining options. The free coffee and wedding chapel were amusing touches too!

I loved the marathon trek to my room. Such a thoughtful touch for my husband's ankle.

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Brett

Verified
7.8 /10

1 year ago

The casino was packed with fun games like slots, bingo, and card tables. The outdoor pool was a hit with the kids, and the hotel's amenities were top-notch, making our family vacation extraordinary.

My children wished for an exclusive kids' pool area.

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Edward

Verified
8.0 /10

1 year ago

Our room was very clean, had excellent shower pressure, and a beautiful view of the mountains. The hotel's location right off I80 made it easy for us to continue our journey. Despite some noise from the freeway, the comfortable beds ensured a decent night's sleep.

Our room on the 5th floor showed signs of aging, with a running toilet and falling toilet paper holder. The noise from the pipes when our neighbor showered was unbearable, dampening our anniversary vacation vibes.

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Kelly

Verified
8.2 /10

1 year ago

Let's start with the good stuff first. The bed was nice and cozy, and the pillows were comfortable. The room was clean upon arrival, and the air conditioning was already running, which was a relief after a long journey. the spa was up and working, providing a nice relaxation spot. Now, let's address the areas that could use some improvement. the lack of a smoking room despite my initial reservation request was disappointing. The interaction with the employee about this issue was quite unpleasant and could have been handled better. the room we were eventually assigned seemed to have been rushed through the cleaning process. We even had a rather awkward encounter with housekeeping unexpectedly walking in while I was in the shower, which was definitely not ideal. The overall cleanliness of the room left something to be desired, with dirty floors and a moldy shower. Another significant downside was the inconsistent service at the bar. The rude bartender we encountered made our experience less enjoyable, and hearing that others had similar encounters with him was disheartening. This negative interaction significantly affected our overall impression of the hotel. In terms of amenities, I was disappointed to find that some rooms lacked microwaves, which seems like a basic necessity for a comfortable stay.

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Alexander

Verified
9.8 /10

1 year ago

The spacious rooms were well-decorated, the beds were comfy, and the kids loved the pool area. I particularly appreciated the late check-out that was accommodated for us. a great stay for a great price!

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James

Verified
7.2 /10

1 year ago

We hit the casino, played slots, bingo, and table games, and even chilled by the outdoor pool. The hotel rooms were dope, and we had a blast with all the dining and nightlife they offered. It was a total vibe!

We wished they had more late-night party options for the young crowd, like a cool rooftop bar or a club with sick beats.

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Adrian

Verified
7.0 /10

1 year ago

Plenty of parking space available. Enjoyed a spacious and clean pool during the stay. The friendly staff and lack of crowds made for a relaxing atmosphere. Convenient location only a 10-minute drive from downtown.

Rooms were not properly cleaned, as remnants from previous guests were found. Limited dining options and difficulty making restaurant reservations.

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Ivor

Verified
9.0 /10

1 year ago

i had an amazing time at nugget casino resort. the staff were so helpful and accommodating. the room we stayed in was clean, comfortable and spacious. the location was just right, away from the strip but not too far. the casino had everything we needed and we enjoyed good food at rosie's cafe. the slots were good to us and the cocktail waitresses were always courteous. definitely recommend nugget.

Nothing bad to say except the room door didn't latch. 🤷‍♀️

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Peter

Verified
7.6 /10

2 years ago

I chose Nugget Casino Resort for its convenient location near the Sparks Heritage Museum. However, I was pleasantly surprised by the diverse menu at Rosie's Café, offering something for everyone.

Disappointing casino player's club experience.

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Joe

Verified
6.6 /10

2 years ago

The room was comfortable with a beautiful view. Casino floor staff were very accommodating.

Felt like a VIP, no complaints at all.

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Lisa

Verified
Good 7.0 /10

2 years ago

The staff at the restaurant, housekeeping, and front desk were incredibly nice and friendly. Our room was clean and well-equipped, with a Keurig coffee maker as a nice touch.

The local punks hanging around the casino made us feel a little uncomfortable at times, and we encountered some issues with the elevators and taxi service during our stay.

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William

Verified
9.6 /10

2 years ago

the nugget casino resort is so convenient - right off the freeway, and close to the cavernous video parlor. the 21st floor room had amazing views and a comfy bed. the staff - especially kim at the front desk overnight - were super helpful and caring when i needed security.

Would definitely recommend.

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8.2 /10

Good

Location
9.0
Value
8.0
Staff
9.0
Comfort
8.0
Facilities
8.0
Cleanliness
9.0
WiFi
7.0
Traveller Rating
Good
3673 reviews
7.6

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